Parties/Individuals must be paid for in advance to reserve a date and time. Parties/Individuals may cancel with a full refund up to 1 week before the event date. Cancellations greater than 48 hours of the scheduled time and up to 1 week will only receive a 50% refund. Cancellations with less than 48 hours will not receive a refund but will earn a 50% credit toward a future date. Tours are not canceled due to rain unless unsafe conditions such as thunder or lightning are present. If a tour is canceled due to hazardous weather, we will work with you to reschedule or provide a refund.
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